One time I had run up about a $900 phone bill and, when I couldn't pay it, the phone company shut off our service. This understandably made my roommates angry, so off I went to try to set up a payment plan.
I remember going to the Super K on Prospect & Bradley because they had a place where I could set such a plan up. Once I did so and made a down payment, they told me I had to call customer service to get the service turned back on. Since I had no phone at home, I used the pay phone in the vestibule. I stood there for about four hours waiting on hold before I finally got everything squared away. Luckily I had long since stopped going to class, so I wasn't really missing anything.
GF at the time had convinced me to have a second line installed, which she and I proceeded to use to make calls to our intranets friends in FL and LA, respectively.